Amar Misra
Email: amarmisra@gmail.com
Phone: +1
925-487-9109
____________________________________________________________________________________
Experience
Summary
-
More
than 13 Years 3 Months of experience in Software Testing, both manual and
Automation testing with good exposure to Software Development Life Cycle and
quality related processes.
- Responsible
for publishing Master report (for various applications release wise) from QC
to MS share point on daily basis.
-
Functional experience includes Telecom Applications, Web Applications, CRM
and Management applications on Windows and Unix based platforms includes in
JAVA, J2EE and .Net architectures.
- Having 2+ years of
experience in QTP11.0 (QuickTest Professional) and QC11.0 (Quality Canter)
- Having 2+ years of
experience in BPT Components (Business Process Testing) for mainframe and
window based application.
- Experience on BPT
Frame work design and Implementation
- Working experience
in Agile Model (Scrum Methodology)
- Responsible for
team management, appraisals, effort estimation, task allocation &
monitoring and client status reporting.
- Experience in
Defect Tracking and Reporting using bug-tracking tools such as ITSM and
Bugzilla, Serena and JIRA Enterprise Edition.
-
Involved in Daily Status calls and Release Jeopardy status reporting with
client.
- Experience
in creation and execution of Testing Processes, Test Strategies, Test Plans,
and Bug documentation.
- Experience in
developing Test Cases using Requirements, Use Cases and Design documents
while specifying Testing Overview, Approach, Strategy, Scope, Roles and
Responsibilities.
- Having good
exposure to STLC & SDLC
Technology
|
Testing
|
Functional,
Static & Dynamic Black box, System, Regression, Retesting, Usability,
Exploratory & Ad-hoc Testing
|
|
Testing
Tools
|
Quality
Center 11.0, QTP11.0, Certify
|
|
Operating
Systems
|
DOS,
Windows 9x, Windows NT/2000.
|
|
Database
|
SQL
Server
|
|
Bug
Tracking Tools
|
QC11,
Jira, Bugzilla, ITSM, Serena
|
|
Version
Control Systems
|
VSS-2005
,CVS
|
Qualifications
|
Degree
|
Year
|
University
|
|
Master of
Computer Applications
|
1999-2002
|
Agra University
|
|
Bachelor of
Science
|
1995-1998
|
Kanpur University
|
Assignments
|
Project
Current Location:
Employer:
|
myAT&T
OLAM
Plano,
Texas (USA)
Tech
Mahindra Ltd.
|
|
Customer
|
AT&T Inc.
myAT&T
is Post sale Online Account Management(OLAM) Self-help site. MyATT handles
customer base of 60 million users with average 2 million
transactions per day. MyAtt is for Wireless Consumers, Uverse,
Wireline Consumers and Small Business. MyATT empowers customer to perform
most of the activities online which includes – Manage services online, view
Bills, Payments, View Usage, Manage Profile, Manage Features, Shop,
Support & etc.
As
a myAT&T OLAM Test team we are responsible for the System testing of
myAT&T OLAM Application in PIE (Partially Integrated environment). Our
team is responsible from providing estimates till UAT support. AT&T
works in 4 months release cycle and will release new projects and enhancements
in each release, myAT&T OLAM Test team of Tech Mahindra follows whole
SDLC and Defect life cycle for each release for the new projects and
enhancements released by AT&T and perform the System testing of
myAT&T OLAM Application.
|
|
Period
|
Feb
2012 till Date
|
|
Role
|
Manager
Testing
|
|
Responsibilities
|
- Responsible
for Test Planning for the entire backend release (PID wise).
Attended
all project related calls to understand scope, Risk Responsible for test
execution on daily assignments for the team and reaching the targets.
Develop
testing programs that address areas such as database impacts, software
scenarios, regression testing, negative testing, error or bug retests, or
usability.
Participate
in product design reviews to provide input on functional requirements,
product designs, schedules, or potential problems.
Review
software documentation to ensure technical accuracy, compliance, or
completeness, or to mitigate risks.
Test
system modifications to prepare for implementation.
Proactively
define and monitor project issues and risks and develop mitigation plans
for jeopardy (If any).
Involved
in Test Execution on web and Mobile device and Tablets – Involves GUI
Functional flows, web log files, log verification on SoapUI for API flows,
DB Table verification to compare back end and front end results
Co-ordination
between different application and testing teams involved.
Attending
defect resolution meetings with the development teams, data team and
working towards bug resolution.
Reporting
the bugs in QC and Prepared reports using Quality Center and responsible
for the all opened defects till the closer.
Track
progress of the projects and deliverables and regular Master report
generation to share point and sending email to stakeholders on daily basis.
Participating
in business, client and status meetings.
Responsible
to conduct daily Onsite and offshore sync up calls.
Onsite
offshore co-ordination for the assigned projects.
Always
part of defect analysis, UAT, PVT and warranty support testing for all
assigned projects.
Responsible
to conduct trainings and groomed the new team members joined in the team.
|
Testing
Type: Integrated System testing, Regression testing on web and all assigned Mobile
Devices and tablets.
Tech Mahindra Ltd, Noida
|
Project
|
CSG-ODC
|
|
Customer
|
CSG-Systems
(Cable System Group), Omaha, United States
CSG’s
Advanced Convergent Platform (ACP) ensures that you can offer all of the
services your customer’s demand--from multi-channel TV to high-speed
Internet to digital voice and IP services—with a single billing and
customer care solution, which includes many applications within. At
Offshore we are responsible to test CCS (Cable Control System) and Advanced
Customer Service Representative (ACSR) applications Ad-hoc, system and
regression testing. These software programs let you manage customer care
and billing functions for your business. The program lets you control a
wide range of customer service functions, including order processing, sales
support, inventory control, trouble calls, scheduling, and communications.
ACSR provides easy access to customer account and billing information from
a single workstation. The program features a customized reference library,
e-mail, and a news bulletin board for sending messages to all workstations.
|
|
Period
|
Aug
2008 till Jan2012
|
|
Role
|
Team
Lead
|
|
Responsibilities
|
- Client Management
i.e. Client Participating Planning Meeting, Daily Scrum, Mid-week Check
Point and weekly Retrospective meeting
- Converting manual
BPT components to automated components and Performing Unit testing.
- Developing BPT
Components for text files generated from mainframe reports.
- Creating the
Object Repositories.
- Conduct
Functional and Regression testing using QTP 11.0 and QC 11.0.
- Executing and
monitoring daily smoke test for ACSR application.
- Reporting Defects
and verifying fixes in ITSM 6.3.
- Execution and
Review of scripts in Quality Center 11.0.
- Responsible to
prepare Effort estimation and assignment of each iteration work as part of
Agile Model (Scrum Methodology).
|
|
Project
|
LASR
(Local/Access Service Request System) – AS (Archiving System)
|
|
Customer
|
AT&T, USA
|
|
Period
|
Jan 2008 – July
2008
|
|
Description
|
The
Local Access Service Request System (LASR) is an application that contains
functionality for processing Local Service Requests (orders) received from
Competitive Local Exchange Carriers (CLEC). It is part of AT&T’s
Operational Support Systems (OSS) and is accessed through a graphical user
interface (GUI). Service Representatives in Local Service Centers
(LSC) use LASR GUI to view and manage requests. If request generated by the
CLEC is un-processed for 2 years then that request will automatically archived.
Archived LSR(s) shall be purged after 3 years from the archived date in all
states. Only archived request will be displayed in separate HTML format in
LASR GUI.
|
|
Roles
& Responsibilities
|
Team Lead
- Preparation and
review of Test Cases
- Involvement in
defect logging and tracking.
- Maintaining Issue
log
- Coordinated with
onsite team for issue resolution
- Single point
contact between on development, deployment and testing teams.
- Test management,
Team Management.
- Work Allocation
to the team, monitoring the test deliverables.
- Obtained customer
acceptance on the test cases, test specification, test report, defect
report.
- Provided
direction to the team member.
- Ensured that
complete defect life process is followed in the project.
- Ensured that all
the defects have enough information to reproduce it, all necessary
evidences are captured etc…
- Sending different
types of test execution and defect reports to test/developer manager.
- Monitoring the
defects fix progress.
|
|
Solution Environment
|
Windows 2000 (Professional),
Windows XP, QMF 7.2, MQC 9.0.
|
|
Project
|
AT&T OSP
Records Clean-up
|
|
Customer
|
ATT-APEX, U.S.
|
|
Period
|
July 2007 -
December 2007 (6 Months)
|
|
Description
|
AT&
T has wire centres (WC) for their telecom service in USA. They are
maintaining online system in order to track as well as correct all the wire
centres where ever is required. For that purpose they are using tools Opti
NT and DMT. Opti NT is an intelligent record keeping system designed for
AT&T where as DMT is a Database Management Tool. Issue Management
System (IMS) is used for reporting all the escalations.
|
|
Responsibilities
|
Member of the Quality team
- Preparation and
review of Test Cases
- Involvement in
defect logging and tracking.
- Maintaining Issue
log
- Coordinated with
onsite team for issue resolution
- Monitoring the
defects fix progress.
|
|
Solution Environment
|
Windows XP/2000, Java JSP, DMT
(Data Management Tool), Opti NT, IMS (Issue Management System)
|
|
|
|
|
Project
|
IVO Bank
|
|
Customer
|
Swiss One, UK
|
|
Period
|
Jan 2007 – Jun
2007
|
|
Description
|
Swiss
One is launching a new, UK domiciled, internet payments bank in July 2007.
The primary goal is to become the leading payments bank on the internet.
Swiss One offers online consumers and merchants a wide range of highly
automated and cost efficient methods of managing ‘e-money’ securely,
underpinned by a comprehensive and rewarding loyalty programme.
|
|
Roles
|
Team Lead
|
|
Responsibilities
|
- Assign task to
all Testing Team members and ensure that all of them have sufficient work
in the project
- Ensure the timely
delivery of different testing milestones
- Obtained customer
acceptance on the test cases, test approach, test report, test
specification, defect report.
- Ensure tests are
conducted as per test specification, report status to the offshore QA
manager.
- Ensured that
complete defect life process is followed in the project.
- Ensured that all
the defects have enough information to reproduce it, all necessary
evidences are captured etc.
- Test efforts
estimation
- Daily Status
Report
- Monitoring the
defects fix progress.
|
|
Solution Environment
|
- Swiss One Online
Banking Web Application, Browsers IE 6.0, Defect Tracking tool, Windows
XP/2000 Operating System, Pentium4 desktop machines with 512 MB RAM.
|
Brick
Red Technologies Pvt. Ltd, Noida
|
Project
|
Work Flow
Management
|
|
Customer
|
Handy
Soft(BizFlow) , USA
|
|
Period
|
Jan 06– Dec 06
|
|
Description
|
The Strategic Choice for Business
Process Management (BPM), is design to automate the business processes in
an electronic workspace, the functionality including Process Analysis,
Process Definition Design, Application Development and Organizational
management from one source. BizFlow design and management components are
integrated through BPS, including Process Designer and Forms Designer,
BizFlow's powerful design tools and it’s developed by Handy Soft
Corporation (USA).
BizFlow primary components are
BizFlow Process Studio, Process Designer, Process Analyzer, Forms Designer,
BizFlow Web Client, and BizFlow Workitem Handler (WIH).
|
|
Roles
& Responsibilities
|
Sr.QA
- Understanding the
client requirements and project functionalities.
- Writing and
Execution of Test Cases.
- Involvement in
defect logging and tracking.
- Maintaining Issue
log.
- Client
Interaction.
- Obtained customer
acceptance on the test cases, test report, defect report.
- Monitoring the
defects fix progress.
|
|
Solution Environment
|
Windows 2000 (Professional),
Windows XP, Windows Server 2003 Active Directory, MS SQL Server 2000, JDK
1.4.2_08, Tomcat 4.1.31, web-logic portal
|
BEBO
Technologies Pvt. LTD, Chandigarh
|
Project
|
Deal Snap – Car
Dealership Management
|
|
Customer
|
Five Square Inc.,
USA
|
|
Period
|
Dec 2004 – Dec
2005
|
|
Description
|
Five
Square Inc. is a car dealership company in California, which is big player
in car dealership. Presently they are involved in making web based Car
Dealership Management System, which they call ‘Dealsnap’Ô and this product
is being used by Anderson Honda, Chevrolet etc. Application contains 5
modules of Admin, Sales, CRM, Desk Managers, F&I Manager and Inventory.
This Product has excellent capability of integration with DMS (DEAL MANAGEMENT
SYSTEM) of Car manufactures. The application has excellent features of CRM,
Powerful Desking, Inventory, menu based F&I and have facility for
‘Quick Quote’. The complete project is Inventory software for dealing in
cars. It is such an extensive application that a sales person can create
individual accounts for the customers and the complete record of his
communication with the customer is kept save.
Anderson
Honda, Courtesy Chevrolet and Any Town motors are its current clients, and
using this software for their business processing.
|
|
Responsibilities
|
Member-Quality-Engineering
- Understanding the
client requirements and project functionalities.
- Writing and
Execution of Test Cases.
- Involvement in
defect logging and tracking.
- Obtained customer
acceptance on the test cases, test report, defect report.
- Monitoring the
defects fix progress.
|
Career Profile
|
Duration
|
Organization
|
Designation
|
|
Jan-2007 till
date
|
Tech Mahindra
Ltd.
|
Manager Testing
|
|
Jan-2006 till Jan
2007
|
Brick Red
Technologies, Noida
|
Sr. QA Engineer
|
|
Dec 2004 – Dec
2005
|
BEBO
Technologies, Chandigarh
|
Member-Quality-Engineering
|
|
July 2002 to Nov
2004
|
Toubro InfoTech
and Industries Ltd, Chandigarh
|
Software Test
Engineer
|
Personal Details
|
Date
of Birth
|
23-Sep-1977
|
|
Nationality
|
Indian
|
|
Gender
|
Male
|
|
Marital Status
|
Married
|
|
Languages Known
|
English, Hindi
|
Passport Details
|
Passport No
|
G3100920
|
|
Passport Issue
Place
|
Ghaziabad, Uttar
Pradesh
|
|
Passport Expiry
|
9 Aug 2017
|
|
Visa Status
|
H1B
|
|
Visa Validity
|
21 Aug 2018
|
|